Delivery Information
PAYMENT METHODS ACCEPTED ON OUR WEBSITE
MERCADO PAGO (Colombia)
PAYMENTS OUTSIDE OF COLOMBIA
PAYPAL: nigrum.metallum@gmail.com
WESTERN UNION / MONEY GRAM:
Perform on behalf of:
Jonathan Enrique Amaya Rosas
cell: (+57) 318 6492192
Medellin - Colombia
Once the payment is made, you must contact your Boucher with the consignment / transfer (photo) or transaction number to the email that will be sent to you after completing the purchase process established on our website, for any concerns you have about your order. you can write us.
Note: You may receive email as SPAM
ESTIMATE OF SHIPPING AND DELIVERY
This page shows you how to choose a shipping method for your order, estimated shipping costs and time, and other useful information about the shipping process.
Our "shipping estimate" is an estimate regarding the processing time of your order before shipping and the date it is shipped. We calculate the estimated shipping dates once we have confirmed your payment and have started to process the order.
SHIPPING METHOD
You can choose the shipping method you prefer on the Billing, Shipping and Comment when paying page. We have several main shipping methods available depending on the area you are in:
- WEIGHT BASED SHIPPING / WEIGHT BASED SHIPPING (FOR ALL COUNTRIES IN THE WORLD) INTERNATIONAL COMMITMENT
International shipping takes slightly longer than express shipping but costs less. Delivery time is 20 to 30 working days for all destinations. Shipping costs vary by Country and Zone (Note: Due to the long process of customs declaration, shipments sometimes extend a few days)
Whichever shipping method you choose, we will provide you with a link so that you can track your order online through a tracking number.
Shipping costs include handling and packaging costs, as well as postal costs. Handling costs are fixed, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will apply to each individually. We are not responsible for any damage your package may suffer after shipment, but we do our best to protect all fragile items.
Tracking orders can be done through the following web pages as appropriate:
REST OF THE WORLD:
http://globaltracktrace.ptc.post/gtt.web/
COLOMBIA POST