Terms & Conditions
It is a necessary requirement for the purchase of the products offered on this site that you read and accept the following Terms and Conditions that are written below. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All the products that are offered by our website could be created, charged, sent or presented by a third-party website and in this case they would be subject to their own Terms and Conditions. In some cases, to purchase a product, it will be necessary to register by the user, with the entry of reliable personal data and definition of a password.
The user can choose and change the password for their account administration access at any time, in case they have registered and it is necessary for the purchase of any of our products. www.tanatofobia.com does not assume responsibility in the event that you give said key to third parties.
All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected payment method. In some cases, email verification may be required.
The prices of the products offered in this Online Store are valid only on purchases made on this website.
In case it applies (for sale of cds, tapes, dvds, or another product of our label) you cannot place one of our products, modified or unmodified, on a CD, website or any other means and offer them for the redistribution or resale of any kind, without having previously announced it to us for what purpose they need it, if the use is for the promotion of the band you must first contact us.
You cannot declare intellectual or exclusive property to any of our products, modified or unmodified. All products are the property of the content providers, in this case the producer labels or independent bands. Unless otherwise specified, our products are provided without warranty of any kind, expressed or implied. In no way will this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.
REFUND AND WARRANTY POLICY
In the case of products that are irrevocable non-tangible merchandise, we do not issue refunds after the product is shipped, you have the responsibility to understand before purchasing. We ask that you read carefully before purchasing. We only make exceptions to this rule when the description does not fit the product. There are some products that may have a guarantee and possibility of refund, but this will be specified when purchasing the product. In such cases the warranty will only cover factory failure and will only be effective when the product has been used correctly. The guarantee does not cover faults or damages caused by improper use. The terms of the warranty are associated with failures in manufacturing and normal operation of the products and these terms will only be effective if the equipment has been used correctly. This includes:
- According to the technical specifications indicated for each product.
- In environmental conditions according to the specifications indicated by the manufacturer.
- In specific use for the function with which it was designed at the factory.
- Under electrical operating conditions in accordance with the specifications and tolerances indicated.
All returns and exchanges must be made within 10 days from the original shipping date.
Before returning an item, you must email us at firstname.lastname@example.org to obtain authorization. In your email, please include your order number and the reason for the return (this is very important). Items returned without authorization will not be accepted.
If you received the wrong item or the item was defective / damaged, you will not incur additional shipping charges as long as it is shipped the same way.
The customer's purchase can be deferred for the anti-fraud check. It can also be suspended for a longer time for a more rigorous investigation, to avoid fraudulent transactions.
This website www.tanatofobia.com guarantees that the personal information you send has the necessary security. The data entered by the user or in the case of requiring a validation of the orders will not be delivered to third parties, unless it must be disclosed in compliance with a court order or legal requirements.
Subscription to advertising email newsletters is voluntary and may be selected when creating your account.
Tanatofoobia Productions reserves the rights to change or modify these terms without prior notice.